Privacy policy

Who we are

One More Crêpe is a game for iPad, published by Stefan Dev LLC ("we", "us"). This policy covers the game, this website (https://onemorecrepe.com) and any message you send us. For the purposes of data protection law, Stefan Dev LLC is the controller of the personal data described here that we decide about. Where a company such as Apple or Google decides how it uses data for its own services, that company is responsible for it and its own privacy policy applies; we say below where that happens.

You can reach us about anything in this policy at support@stefandev.com.

What the game keeps on your iPad

To remember your crêperie, the game stores a few files on your iPad:

• Your save: the shop's day, the till, recipes learned, guests met, the garden, the story so far.
• Your wallet: sugar pearls, helps and décor you own, and a record of any packs you bought.
• Your settings: sound, music, the left-handed kitchen and similar choices.
• A small diagnostics log: a short, rolling list of game events (for example "day 12 ended", "the yard opened") that helps if you ever send us a bug report. It holds no names, no identifiers and nothing you typed, it stays on your iPad, and it is never sent anywhere by itself.

These files stay on your iPad, inside the game's own storage, protected by iPadOS. We cannot see them. They are removed when you delete the game.

Things the game never asks for

The game does not ask for, and cannot reach: your name, email address, phone number, date of birth, contacts, photos, camera, microphone, precise location or your advertising identifier. There is no chat, no friends list run by us, and nothing a player writes that other people can see.

Apple services the game uses

iCloud sync

If you are signed in to iCloud and leave iCloud sync on in the game's settings, your save and wallet are copied to your own iCloud account so your shop can follow you to another iPad. The copy is stored by Apple in your account, under Apple's privacy policy. We cannot read it, change it or delete it for you. You can turn sync off in the game at any time; that stops new copies but does not delete the one already in iCloud (see Deleting your data).

Game Center

If you are signed in to Game Center, the game reports the achievements you earn to Apple so they appear in Game Center. Your Game Center player identifier is used on your iPad to do that; the game does not store it or send it anywhere else. Your Game Center profile, nickname and who can see your achievements are set in your iPad's Game Center settings and handled by Apple.

In-app purchases

The game is free to download. You can buy packs of sugar pearls, the game's premium currency, through Apple's In-App Purchase. Apple takes the payment and handles your Apple Account and payment details; we never see them. The game receives a signed record of the purchase (which pack, when, a transaction number) on your iPad so it can add your pearls, and keeps that record in your wallet so a purchase is never counted twice or lost. Apple sends us sales reports that do not name you. On a child's account, purchases can be blocked or sent to a parent for approval with Ask to Buy and Screen Time.

Garden reminders (notifications)

When your first crop is planted, the gardener asks whether you would like a reminder when the next crop is ready. Only if you say yes does iPadOS ask for permission to show notifications. Reminders are scheduled on your iPad itself: no server, no push service and no data leaves the device. They are off until you agree, never come between 21:00 and 08:00, and you can turn them off in the game or in your iPad's settings.

App analytics and crash reports from Apple

If you agreed, in your iPad's settings, to share analytics with app developers, Apple shows us totals such as how many people installed and opened the game, and sends us crash reports (device model, iPadOS version and what the game was doing when it stopped). None of this names you. You can change this in Settings › Privacy & Security › Analytics & Improvements. The game itself contains no third-party analytics or crash-reporting software.

Adverts

Adverts help keep the game free. They are rewarded and optional: on the pearl counter you can choose to watch a short advert for a few sugar pearls or a sack of compost. Nothing plays by itself, adverts never interrupt cooking, and there are at most three a day. If you never press the button, no advert software runs and no data goes to the advert network.

The adverts come from Google AdMob. We have set up every advert request so that it is safe for any player, including children:

• Each request asks for Google's treatment for children (Google's child-directed, or age-restricted, treatment), whoever is playing. Google has said that for requests treated this way it turns off personalised (interest-based) advertising and remarketing. See Google's description of these settings.
• The adverts are limited to Google's General audiences content rating, and we block sensitive categories in our advert account.
• The game never asks to track you (you will not see Apple's "Allow to track" prompt), so iPadOS does not give the advert software your advertising identifier (IDFA). The game does not request your location.

To choose and show an advert, Google's software receives your internet (IP) address, from which an approximate location can be worked out, basic details of your iPad and the game, an identifier limited to this app or its developer (used to limit how often adverts repeat and to stop fraud), and a record of the advert and whether it was watched. Google uses this under its own privacy policy and its rules for child-directed requests. See Google AdMob in the services table for the details and links.

In the EEA, the UK and Switzerland, the law can require your consent before advert software stores or reads anything on your device, even for adverts that are not personalised. Adverts are only offered there once the game can ask for and record that choice in the way Google requires; until then the advert button does not appear in those countries. If you are asked and say no, nothing else in the game changes.

If you ever see an advert that seems wrong for a cozy game, write to us with what it showed and roughly when, and we will block it.

Analytics and crash reports

We don't use third-party analytics in the game, and the game does not send usage statistics to us. What we know about how the game is doing comes from Apple's totals (above) and from what players tell us. The diagnostics log described above never leaves your iPad unless you choose to include it in a bug report.

When you write to us

If you email us, we receive your email address, your message and anything you attach. We use them only to answer you and to fix what you report.

The game's Tell us what happened button opens an email in your Mail app with the game version, build, iPad model and iPadOS version filled in. It can also attach a short summary of your play (for example, how many days you have played and which steps you have learned). That summary contains no save contents, names or identifiers, and it is only added after you have seen it. You can read, change or delete everything before you press send; nothing is sent unless you send the email.

Please don't send more personal information than you need to. If you are under 13, ask a parent or guardian to write to us for you.

This website

This website sets no cookies, has no analytics, no advertising and no social buttons, and loads nothing from other companies: the fonts and pictures are served from this site. Like every website, it is delivered by a hosting company (Cloudflare) whose servers see your IP address and the page you asked for, in order to deliver and protect the site. We do not keep visitor logs ourselves. The wiki search runs in your browser and does not send what you type to anyone.

Third-party services

These are the companies whose services the game or this website uses, what each one does and what it handles. Each has promised, through its terms with us or with Apple, to protect the data it receives at least as well as this policy describes, and each has its own privacy policy, linked below.

The App Store privacy label

Apple asks every app to summarise the data it and its partners collect. Our label is expected to read as follows; the version on the App Store page is the one that counts. Nothing is used to track you across other companies' apps and websites.

Why we may use personal data (legal bases)

If you are in the European Economic Area, the United Kingdom or Switzerland, data protection law asks us to say on what basis we use personal data:

Where we rely on legitimate interests, we have weighed them against your rights, keeping in mind that players may be children. You can object at any time by writing to us.

Children and families

One More Crêpe is made for a general audience. It is not in the App Store's Kids category and is not directed mainly at children, but it is a gentle game that children enjoy, so we built it as if any player might be a child:

• The game never asks your age, and there is no account, no chat and no way to share personal information with other players.
• Every advert request asks for Google's treatment for children, with a General audiences content rating, whoever is playing. That means no personalised adverts, no remarketing and no advertising identifier for anyone, including children under 13 in the United States and children under the age of digital consent in their country (between 13 and 16 in the EEA, 13 in the UK).
• Adverts only appear when a player presses the button, never during play, and at most three times a day. There are no timers, countdowns or pop-ups designed to push anyone into watching or buying.
• Purchases go through Apple, where parents can require approval or switch them off.
• Notifications and iCloud sync are controlled by the player and the device's settings; location, camera, microphone and contacts are never used.

United States (COPPA). We do not knowingly collect personal information from children under 13 that would require a parent's consent. The only data handled when a child watches an advert is what is needed to serve a contextual (non-personalised) advert, to limit how often it appears and to prevent fraud, which the US Children's Online Privacy Protection Act allows for the internal operation of the game.

United Kingdom (Age Appropriate Design Code). Settings are private by default, there is no profiling for advertising, location is never used, and notifications are off until a player agrees.

If you are a parent or guardian and think your child has sent us personal information, for example by email, write to support@stefandev.com and we will delete it.

How long data is kept

Your rights and choices

Whatever the law where you live, you can always:

• play without iCloud, Game Center or notifications, and still have the whole game;
• never watch an advert, and still earn pearls by playing;
• ask us what personal data we hold about you, and ask us to correct or delete it.

In the EEA, the UK and Switzerland, you also have the right to access, correct, delete or receive a copy of your personal data, to restrict or object to how we use it, and to withdraw consent at any time (without affecting what happened before). You can also complain to your local data protection authority, for example the UK's Information Commissioner's Office or the authority in your EU country. We'd be grateful for the chance to sort it out first.

In California and other US states with privacy laws, you have the right to know what personal information we collect, use and disclose, to access, correct and delete it, and not to be treated differently for using these rights. We do not sell your personal information, and we do not share it for cross-context behavioural advertising (personalised advertising based on your activity in other apps and websites), and we do not knowingly sell or share the information of anyone under 16. We do not use sensitive personal information. If we turn down a request, you can appeal by replying to our answer; if you are still not satisfied, you may contact your state's Attorney General.

To use any of these rights, write to support@stefandev.com. Because the game has no accounts, most of your data is in your own hands (see below) and we may have nothing that identifies you except your emails. We may need to ask a question or two to make sure a request really comes from you. We answer within one month (45 days where US law allows), and there is no charge.

Deleting your data

Because there are no accounts, you hold almost everything yourself:

1. On your iPad: delete the One More Crêpe app (touch and hold its icon, then Remove App › Delete App). This removes the save, wallet, settings and diagnostics log from that iPad. To keep the game but begin again, use Start over in the game's settings (your pearls, helps and décor stay with you).
2. In iCloud: first turn off iCloud sync in the game on every iPad you play on. Then, on your iPad, open Settings › [your name] › iCloud › Manage Account Storage (on some versions, Storage); if One More Crêpe is listed, tap it and choose Delete Data. If it is not listed there, write to us and we will tell you the steps for the current version of iPadOS. We cannot delete it for you, because we cannot see your iCloud.
3. Game Center: your achievements are part of your Game Center data, which you can manage in your iPad's Game Center settings or through Apple's privacy page.
4. With us: email support@stefandev.com and ask us to delete your emails and bug reports. We will confirm when it is done.
5. Advert data: Google holds this under its own policy and does not link it to you by name; you can contact Google through its privacy policy.

Deleting your data does not refund pearls you have bought or spent; refunds are handled by Apple (see Support).

International transfers

Apple, Google and Cloudflare process data in the United States and other countries that may have different data protection laws from yours. Where data leaves the EEA, the UK or Switzerland, these companies rely on recognised safeguards such as the EU-US Data Privacy Framework (and its UK and Swiss extensions) and Standard Contractual Clauses.

Keeping data safe

We keep as little as we can, which is the best protection there is. Your game files are protected by iPadOS and your iCloud copy by Apple's security. The mailbox where your emails arrive is protected with strong passwords and two-step sign-in, and only the people who answer support messages can read it.

Changes to this policy

If the game or the services it uses change in a way that affects your privacy, we will update this page and the date at the top. If the change is significant, for example a new kind of data or a new partner, we will also say so in the game before it takes effect.

Contact

Stefan Dev LLC
Email: support@stefandev.com

See also our Terms of use and the Support page.